Contact OneIPTV

Obtain OneIPTV support for setup, billing, or channel inquiries. Our helpful team is accessible 24/7 through our Contact page or email.

Contact Support

Contact our team using the form provided below. Expect a reply within 2–8 hours.

Open Contact Form

Live Chat

Prefer chatting? Utilize the chat widget when it’s accessible. If not online, email us.

Start a Request

Help & Guides

Explore Installation for guides on device setup and troubleshooting.

View Installation

Get in touch

General Inquiry

Looking for help with setup, billing, or service? Message us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive advice, handle plans, or fix payment issues.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category to receive customized assistance and rapid links.

Setup & Installation

In-depth guides for Smart TV, Firestick, Android, iOS, MAG, and similar platforms.

Billing & Payments

Invoices, receipts, and payment matters are handled securely via Stripe.

Technical Issues

Questions about buffering, EPG, or app? We’ll assist with your setup.

Channel Requests

Need a particular channel or location? Inform us, and we'll confirm availability.

Account & Activation

Haven't received your activation email or credentials? We will quickly verify and resend.

Apps & Compatibility

Find the leading IPTV applications along with ideal settings for your device.

Frequently Asked Questions

Prompt replies to common questions concerning support, setup, billing, and devices.

We request that you include your device, application, plan, and a brief overview of your issue or request. For setup, see Installation Guide or use request form.

Look in your spam or junk folder. If it remains absent, contact support and we will resend immediately.

Absolutely, supplementary connections are accessible as add-ons. Consult sales for details when you reach out, or see plans.

Visit our Installation page for comprehensive guidance on using Firestick and other devices.

We invite you to review our Refund Policy for eligibility, timelines, and submission details.

Smart Television: Smart IPTV or IPTV Smarters. For Android devices: TiviMate or IPTV Smarters. On iOS: GSE Smart IPTV or IPTV Smarters. Check out suggested apps in our Installation guide.

Utilize a connection speed exceeding 30 Mbps, opt for 5GHz Wi Fi or Ethernet, activate hardware acceleration, expand buffer size, and halt other downloads or streams. Refer to network optimization tips.

In your application settings, utilize the refresh or reload option for your playlist and EPG. If necessary, delete and reinsert your M3U and EPG URLs. Refer to troubleshooting.

We welcome all major credit cards processed through Stripe. Visit our Pricing page.

Absolutely. You can adjust your renewal settings through your account or reach out to contact support for support. Find more information in our Terms.

Our Response Times

  • Top-tier assistance: 1-2 hours response.
  • Email support: 2-8 hours
  • Technical concerns: Quickly
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