Privacy Policy

Thank you for visiting OneIPTV. We prioritize safeguarding your personal data and uphold your privacy rights. Should you have any inquiries or issues regarding our policy or how we handle your personal information, feel free to contact our support team.

1. Data We Collect

We collect personal data that you choose to provide us when you register for our IPTV service, indicate interest in receiving information about us or our products and services, or otherwise get in touch.

We gather personal information such as:

• Contact Information: The email you provided for creating your account.
• Payment Data: We gather the essential information required to handle your transactions, including details like your payment method number (for instance, a credit card number). Our payment processor securely stores all payment information, and we recommend reviewing its privacy policies.
• Device and Connection Information: When you use our service, we gather your IP address along with details about your device, like its type and operating system. This is crucial for maintaining security and providing services.

2. How We Use Your Data

We employ the information we gather or receive:

• To provide and manage your account. Your information is employed to establish your account and ensure it operates.
• To process transactions. We utilize your information to process payments for our services provided.
• To send administrative information. We could employ your email to inform you about your account, alterations in services, and new policies.
• To protect our Services. We utilize IP addresses and device data primarily for security, including thwarting unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

We handle your data according to these legal principles:

• Consent: We might handle your information when you provide explicit consent to utilize your personal data for a designated objective.
• Legitimate Interests: We may utilize your information when it is justifiably essential to fulfill our legitimate business objectives, including service provision and fraud mitigation.
• Performance of a Contract: If we have established a contract with you, we could utilize your personal information to comply with the requirements of our agreement.

4. Data Retention

Your personal information will be retained only for the time necessary to fulfill the objectives outlined in this privacy policy, unless a longer retention duration is mandated or allowed by law, including tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We may utilize cookies and similar tracking technologies to gather or retain information. These primarily include necessary cookies that ensure the website and client area function properly. We do not engage in using invasive tracking cookies for advertising.

6. Third-Party Services

We might disclose your information to external vendors, service providers, or representatives that carry out tasks for us or on our behalf, necessitating access to that information to complete their work. Examples include:

• Payment Gateways: Safeguard your payment transactions effectively.
• Analytics Providers: To improve our service (e.g., Google Analytics), we analyze collected data. This information is often aggregated and anonymized.

7. Data Security

We have put in place effective technical and organizational security measures intended to secure any personal information we manage. However, it's essential to recognize that we cannot promise that the internet is completely secure.

8. Your Data Protection Rights

Your rights concerning personal data may vary based on your geographical location.

• The right to access – You hold the right to ask for copies of your data.
• The right to rectification – You are entitled to ask us to amend any details you think are incorrect.
• The right to erasure – You are entitled to ask for the deletion of your personal data, given specific circumstances.
• The right to opt-out – At any point, you may choose to unsubscribe from our promotional communications.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

Our service is designed for individuals aged 18 and older. We do not intentionally gather personal data from anyone under the age of 18.

10. Contact Us

Should you have questions or comments concerning this policy, please contact our support team.